Lesson60 seconds
What is Scalability?
Can you serve 10x customers without the business breaking?
Step 1 of 9
Simple Definition
Scalability is how well a business can grow output and customers without costs and chaos growing just as fast.
Explanation level
Tap a persona to hear the same idea in a totally different voice.
Try “Like I'm 5™” for a picture-book version - not the grown-up wording above.
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