Lesson60 seconds
What is Onboarding?
The guided path that helps new users get set up and succeed.
Step 1 of 9
Simple Definition
Onboarding is the process and experience that helps new users or customers set up, learn, and reach initial value with a product or service.
Explanation level
Tap a persona to hear the same idea in a totally different voice.
Try “Like I'm 5™” for a picture-book version - not the grown-up wording above.
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