Lesson60 seconds
What is Gross Churn?
lost before counting any expansion wins.
Step 1 of 9
Simple Definition
Gross churn is the recurring lost to and contraction before adding expansion or .
Explanation level
Tap a persona to hear the same idea in a totally different voice.
Try “Like I'm 5™” for a picture-book version - not the grown-up wording above.
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