Lesson60 seconds
What is Collections?
The process of getting customers to pay what they owe.
Step 1 of 9
Simple Definition
Collections means activities to recover receivables - reminders, reconciliations, and escalation of overdue invoices.
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Tap a persona to hear the same idea in a totally different voice.
Try “Like I'm 5™” for a picture-book version - not the grown-up wording above.
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